Fern Developer Docs
  • Overview
    • Fern overview
    • Earning revenue with Fern
    • Developer dashboard
    • Help & support
  • Coverage
    • Customer types
    • Restricted customer geographies
  • Fiat currency support
  • Cryptocurrency support
  • Guides
    • Core API concepts
    • Create and verify customers
      • Requirements for Individuals
      • Requirements for Businesses
      • Customer statuses
      • Country codes
    • Create Fern wallets
    • First-party onramps
    • First-party offramps
    • Webhooks
      • Events
      • Sample Payloads
      • Verification
      • Retries
  • API reference
    • Customers
    • Payment accounts
    • Quotes
    • Transactions
      • Additional details
  • Advanced
    • Slippage and price impact
    • Rate limits
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  • Unsupported regions
  • High-risk regions
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  1. Coverage

Restricted customer geographies

Fern can support customers based in 150+ countries. Some regions are either not supported or are currently considered high-risk and require additional diligence for customer approval. These lists are subject to change.

Unsupported regions

Fern cannot onboard customers from these regions for any of the Fern services:

  • Belarus

  • Cuba

  • Iran

  • North Korea

  • Russia

  • Syria

  • Ukraine:

    • Crimea

    • Donetsk

    • Luhansk

  • US:

    • Alaska

    • Hawaii

    • Louisiana

    • New York

Additionally, Fern cannot provide multi-currency virtual accounts for customers from these regions (although other services, including payment services, may be provided):

  • Afghanistan

  • Albania

  • Algeria

  • Bangladesh

  • Belarus

  • Central African Republic

  • China

  • Democratic Republic of the Congo

  • Eritrea

  • Ethiopia

  • Gaza Strip

  • Iraq

  • Kenya

  • Kosovo

  • Lebanon

  • Libya

  • Mali

  • Morocco

  • Nepal

  • Nicaragua

  • Niger

  • North Macedonia

  • Pakistan

  • Qatar

  • Russia

  • Slovenia

  • Somalia

  • South Sudan

  • Ukraine

  • Venezuela

  • West Bank

  • Yemen

  • Zimbabwe

High-risk regions

Customers from these regions may be subject to additional requests for information to determine whether Fern can support them with the Fern services. These determinations are made on a case-by-case basis.

  • Algeria

  • Albania

  • Angola

  • Bangladesh

  • Barbados

  • Cayman Islands

  • Central African Republic

  • China

  • Democratic Republic of the Congo

  • Eritrea

  • Ethiopia

  • Gaza Strip

  • Gibraltar

  • Haiti

  • Iraq

  • Jamaica

  • Jordan

  • Kenya

  • Kosovo

  • Lebanon

  • Libya

  • Mali

  • Morocco

  • Myanmar

  • Nepal

  • Nicaragua

  • Niger

  • Nigeria

  • North Macedonia

  • Pakistan

  • Philippines

  • Qatar

  • Somalia

  • South Africa

  • South Sudan

  • Sudan

  • Uganda

  • Venezuela

  • West Bank

  • Yemen

  • Zimbabwe

Last updated 15 days ago