Customer geographies

Fern can support customers based in 150+ countries. Some regions are either not supported or are currently considered high-risk and require additional diligence for customer approval. These lists are subject to change.

Unsupported regions

Fern cannot onboard customers from these regions for any of the Fern services:

• Belarus

• Cuba

• Iran

• North Korea

• Russia

• Syria

• Ukraine:

  • Crimea

  • Donetsk

  • Luhansk

• US:

  • Alaska

  • Hawaii

  • Louisiana

  • New York

Additionally, Fern cannot provide multi-currency virtual accounts for customers from these regions (although other services, including payment services, may be provided):

• Afghanistan

• Albania

• Algeria

• Bangladesh

• Belarus

• Central African Republic

• China

• Democratic Republic of the Congo

• Eritrea

• Ethiopia

• Gaza Strip

• Iraq

• Kenya

• Kosovo

• Lebanon

• Libya

• Mali

• Morocco

• Nepal

• Nicaragua

• Niger

• North Macedonia

• Pakistan

• Qatar

• Russia

• Slovenia

• Somalia

• South Sudan

• Ukraine

• Venezuela

• West Bank

• Yemen

• Zimbabwe

High-risk regions

Customers from these regions may be subject to additional requests for information to determine whether Fern can support them with the Fern services. These determinations are made on a case-by-case basis.

• Algeria

• Albania

• Angola

• Bangladesh

• Barbados

• Cayman Islands

• Central African Republic

• China

• Democratic Republic of the Congo

• Eritrea

• Ethiopia

• Gaza Strip

• Gibraltar

• Haiti

• Iraq

• Jamaica

• Jordan

• Kenya

• Kosovo

• Lebanon

• Libya

• Mali

• Morocco

• Myanmar

• Nepal

• Nicaragua

• Niger

• Nigeria

• North Macedonia

• Pakistan

• Philippines

• Qatar

• Somalia

• South Africa

• South Sudan

• Sudan

• Uganda

• Venezuela

• West Bank

• Yemen

• Zimbabwe