Customer updated webhook

{ "customerId": "03b7030f-6da1-4d76-9352-cdebd82112c8", "customerStatus": "ACTIVE", "customerType": "INDIVIDUAL", "name": "John Doe", "email": "johndoe@example.com", "verificationLink": "https://forms.fernhq.com/verify-customer/03b7030f-6da1-4d76-9352-cdebd82112c8", "updatedAt": "2023-10-01T12:00:00Z", "organizationId": "8469411c-48c1-4e26-a032-44688be9cb4b" }

Authorizations

Authorization

string

header

required

To authenticate server-side requests

Body

application/json

Response schema for a customer retrieval request

customerId

string<uuid>

required

Unique identifier of the customer

Example:

"abc123"

customerStatus

enum<string>

required

Current status of the customer

Available options:

CREATED,

UNDER_REVIEW,

NEEDS_ADDITIONAL_INFORMATION,

ACTIVE,

REJECTED,

DEACTIVATED

Example:

"ACTIVE"

string<email>

required

Email of the customer

Example:

"john.doe@example.com"

customerType

enum<string>

required

The type of customer - either individual or business

Available options:

INDIVIDUAL,

BUSINESS

name

string

required

Full name of the customer or business

Example:

"John Doe"

verificationLink

string<uri>

required

URL for KYC/KYB verification process

Example:

"https://forms.fernhq.com/verify-customer/0423300f-ae6d-4e82-8afb-a3b430e22e29"

updatedAt

string<date-time>

required

Timestamp of the last status update

organizationId

string

required

Organization identifier

Example:

"8469411c-48c1-4e26-a032-44688be9cb4b"

availablePaymentMethods

string[]

Available payment methods for the customer

Example:

[
  "ACH",
  "WIRE",
  "SEPA",
  "CA_INTERAC",
  "IN_NEFT_RTGS_IMPS",
  "ARBITRUM",
  "BASE",
  "ETHEREUM",
  "OPTIMISM",
  "POLYGON",
  "SOLANA"
]

verificationIssues

Verification Issue · object[]

Current verification issues blocking customer approval. Only present for customers in NEEDS_ADDITIONAL_INFORMATION, UNDER_REVIEW, or REJECTED status.

Show child attributes

Example:

[
  {
    "code": "DOCUMENT_MISSING_BACK",
    "message": "Please upload clear photos of both the front and back of your ID.",
    "timestamp": "2023-10-01T12:00:00Z"
  }
]

Response

200

Acknowledged

Customers

Transactions

Quotes

Payment Accounts

Automation Rules

Webhooks

Authorizations

Body

Response